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Database Troubleshooting Guide: Start

This guide provides solutions to the most common library database problems.

Getting Started

Getting Started

The databases and online services provided by the Business Library are licensed resources available for academic research to currently enrolled Golden Gate University students, faculty, and staff. This guide provides solutions to the most common database problems. Please contact us for more information. We're here to help!


Database Use Guidelines:

  • The databases and online services provided are licensed resources that are restricted to currently enrolled Golden Gate University students, faculty, and staff.
  • These tools are intended for academic research.
  • Unfortunately, our service contracts do not permit remote access to alumni or corporate members.
  • Alumni may use these resources on site.
  • The use of the databases and online services are covered by separate agreements for each resource.  
  • Fair use, copyright law rights, and ADA compliance are included.
  • Database service contracts may place restrictions on use of some content for coursepacks, interlibrary loan, and/or course reserve.

On Campus Access

Connecting From On Campus?

Most of the library databases and online resources are available through the A-Z Databases list. Click on the web link within the list to access the database. No login is required while on campus.


EXCEPTION:

The following databases and online resources require a login to access from on campus:

Off Campus Access

Connecting While Off Campus?

Most of the library databases and online resources are available through the A-Z Databases list. Click on the web link within the list to access the database. You'll need to log in through the Business Library when accessing the databases from a remote location (work, home).

 

Login option 1:

GGU4YOU Username and Password

 

Login option 2:

Last name (family name) and Golden Gate University ID number


EXCEPTIONS:

The following databases and online resources require a special login or web link to access from off campus:

Databases & Online Resources Login Page

You'll see the below web page (screenshot) when trying to access most of the library databases and online resources from off campus. 

Library Loging Page

I can't login with my GGU4YOU. What can I do?

  1. Delete any text from ALL boxes.
  2. Use only the BOTTOM two boxes.
  3. FAMILY NAME. Type your LAST NAME only. Just your last name!
  4. GGU ID. This is your student ID number. You have this somewhere in your documents. If you have a student card, this number is on it.

Ask A Librarian

PHONE

415-442-7244

EMAIL

Click here to email your question to our librarians. During open hours Library Staff make every effort to respond promptly; however, replies may take up to 24 hours.

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415-448-7993

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