Skip to main content
Golden Gate University Logo

Database Troubleshooting Guide: Start

This guide provides solutions to the most common library database problems.

Getting Started

Getting Started

The databases and online services provided by the Business Library are licensed resources available for academic research to currently enrolled Golden Gate University students, faculty, and staff. This guide provides solutions to the most common database problems.


Database Use Guidelines:

  • The databases provided are licensed resources that are restricted to currently enrolled Golden Gate University students, faculty, and staff.
  • These tools are intended for academic research.
  • Alumni may use the databases on site. Unfortunately, our service contracts generally limit remote access.
  • The use of the databases are covered by separate agreements for each resource.  
  • Fair use, copyright law rights, and ADA compliance are included.
  • Database service contracts may place restrictions on use of some content for course packs, interlibrary loan, and/or course reserve.

Databases Login Page

Databases Login Page

You'll see the below web page (screenshot) when trying to access most of the library databases from off campus. 

Library Loging Page

Ask A Librarian

PHONE

415-442-7244

EMAIL

Click here to email your question to our librarians. During open hours Library Staff make every effort to respond promptly; however, replies may take up to 24 hours.

TEXT

Available during normal business hours.

415-448-7993

CHAT

Available during normal business hours.

chat loading...