Printers / Mobile / Screenreaders
Admin Sign In 

Database Troubleshooting Guide 

What to do when having problems accessing a database
Last update: Oct 27th, 2009 URL: http://ggu.libguides.com/troubleshooting  Print Guide  RSS Updates

NetLibrary ebooks             Print Page
  
 

Ask-A-Librarian

If none of the information in this guide resolves your problem, please contact the University Library Reference Desk:

 


Please be sure to include the following information:

 

  • Browser name & version
  • Name of database/resource,
  • Specific steps taken,
  • Specific error messages seen,
  • Time & date of error,
  • Your location (home, work, etc.).
 
 

Creating An Account

Before you can access NetLibrary books, you must first create a NetLibrary account:

  • If you are on the San Francisco campus, go to: http://www.netlibrary.com/CreateAccount.aspx

  • If you are a CyberCampus or remote site student, please call or IM a librarian and ask us to create an account for you. Please have your GGU ID number available when contacting us so we can verify your enrollment status. Your GGU ID number is available on your GGU4You Profile page.

Once you have a NetLibrary account, you will be able to access NetLibrary books from anywhere you have internet access.

 

 
Description

  Loading content... please wait